Ratio CRM for service businesses

Built for service businesses

CRM for service businesses that gets you from lead to cash

Ratio connects your pipeline, proposals, invoices, and collections in one workspace, so nothing falls through the cracks.

Built for service businesses, consultants, agencies, and freelancers who want one system instead of a stack of disconnected tools.

Ratio dashboard

Open proposals

4

Awaiting decision

View pipeline

Outstanding invoices

$12,450

Across 3 clients

Open invoices

Appointments this week

7

Scheduled in the next 7 days

View calendar

Action items

Things to move today

3

North Coast Studio

Proposal

Proposal expires in 2 days

$6,800

Atlas Creative

Invoice

Deposit invoice ready to send

$2,400

Ivy & Oak Interiors

Lead

Lead follow-up due today

Recent payments

Latest cash in

INV-1042

$2,400

Atlas Creative

Mon

INV-1039

$6,800

North Coast Studio

Last Fri

One workspace, not six tabs

Stop juggling separate tools for your pipeline, proposals, invoices, and payment tracking. Ratio brings your entire deal-to-cash workflow into one place.

The CRM you can talk to

Connect Claude and ask about your business in plain English. "Who owes me money?" "How's my month looking?" Your data, your words, instant answers.

Automated follow-up

Set up reminder workflows that chase overdue invoices for you. Ratio sends the emails, tracks the responses, and escalates on your schedule.

Clients pay by card or bank transfer

Send an invoice link. Clients pay online by credit card or ACH bank transfer. The money hits your account. No phone calls, no check runs, no manual reconciliation.

Features

From first inquiry to final payment

Ratio keeps the day-to-day work of selling, billing, and collecting inside one system your team can actually use.

Lead & client pipeline

Visual pipeline for tracking leads from inquiry to closed deal. Manage contacts, companies, and communication history.

Learn more →

Proposals & contracts

Create and send proposals clients can review and accept online. Attach contracts for digital signing. Convert accepted proposals into projects and invoices.

Learn more →

Invoicing & payments

One-time or recurring invoices. Clients pay by credit card or ACH bank transfer through a secure link. Set up autopay for recurring billing.

Learn more →

Scheduling & appointments

Share booking links, manage availability, and sync with Google Calendar. Automatic reminders keep clients and your team on the same page.

Learn more →

Collections workflows

Build automated reminder sequences for overdue invoices. Set timing, escalation rules, and let Ratio handle the follow-up.

Learn more →

Client portal

Clients get a secure login to view invoices, proposals, appointments, and payment history in one place.

Learn more →

Time tracking

Start a timer from anywhere, track billable hours by project, and convert tracked time into invoices with one click.

Learn more →

Questionnaires & intake forms

Send intake forms, onboarding questionnaires, and surveys. Clients fill them out from the portal or a public link. Responses flow into your CRM.

Learn more →

Call intelligence

Record a client call and Ratio creates the lead, logs the notes, schedules the follow-up, and drafts the proposal for you. Not just a transcript — it does the work.

Learn more →

AI-powered with Claude

Connect Claude and manage your business by conversation. Ask questions, create records, and get insights — all in natural language from your desktop.

Learn more →

Powered by

Claude

The CRM you can talk to

Connect Claude to your Ratio workspace in 30 seconds. From that point, you never have to click through dashboards for routine questions. Just ask.

Ask about your business in plain English

Revenue, overdue invoices, pipeline status, client history - instant answers without opening Ratio.

Take actions by conversation

Create clients, log activities, update records. Describe what you want and Claude does it.

Works from your desktop

No browser tab required. Ask Claude while you're writing an email, working on a doc, or planning your day.

Claude Desktop
Who owes me money right now?

You have 3 overdue invoices totaling $8,450:

  • North Coast Studio - $3,200 (14 days overdue)
  • Ivy & Oak - $2,750 (7 days overdue)
  • Summit Labs - $2,500 (3 days overdue)
Create a follow-up note for North Coast
Done. Logged a follow-up activity on North Coast Studio's timeline with a reminder for Monday.

How it works

Simple from the first lead to the final follow-up

1

Capture the lead

Enter clients manually or let them flow in. Track every opportunity in a visual pipeline.

2

Win the work

Send proposals and contracts. Clients review, accept, and sign — all online.

3

Invoice & get paid

Generate invoices from accepted work. Clients pay by card or bank transfer through a secure link.

4

Automate the follow-up

Reminder workflows chase overdue invoices for you. Ratio sends the emails and escalates on your schedule.

Where to start

Start with the page that matches what you are actually searching for

If you are evaluating a service-business CRM, the fastest path is to choose the page that matches your buying question: features, alternatives, or implementation detail.

Documentation

Read the setup and operations docs before you buy

Use the public docs to understand onboarding, payments, workflows, and integrations before you commit to a new CRM.

Compare

See how Ratio compares to established service-business CRMs

If you are evaluating alternatives to HoneyBook or Dubsado, start with the operational differences that affect billing, follow-up, and day-to-day visibility.

Pricing

Simple, transparent pricing

No hidden fees. No per-seat charges. Pick the plan that fits how you work.

Starter

$19/month

$190/year if billed annually

Everything you need to run your business solo.

  • 1 workspace
  • Leads, proposals & contracts
  • Invoicing with card & ACH
  • Recurring invoices & autopay
  • Collections workflows
  • Scheduling & appointments
  • Client portal
  • Claude AI integration
Most popular

Growth

$49/month

$490/year if billed annually

Bring your team in and manage multiple brands.

  • Everything in Starter
  • Up to 3 workspaces
  • Team invites & collaboration
  • Role-based permissions
  • Advanced admin controls

Pro

$99/month

$990/year if billed annually

For agencies and firms managing many accounts.

  • Everything in Growth
  • Up to 10 workspaces
  • Priority support

FAQ

Questions people ask before choosing a CRM

What is Ratio?

Ratio is an all-in-one CRM for service businesses, freelancers, consultants, and agencies. It combines lead management, proposals, contracts, invoicing, online payments, appointment scheduling, project tracking, and AI-powered automation in a single workspace.

How much does Ratio cost?

Ratio offers three plans: Starter at $19/month for solo professionals, Growth at $49/month for teams with up to 3 workspaces, and Pro at $99/month for agencies with up to 10 workspaces. All plans include the full feature set including invoicing, payments, scheduling, and AI.

How do clients pay invoices on Ratio?

Clients receive a secure payment link and can pay by credit card or ACH bank transfer through Stripe. Ratio also supports recurring invoices with autopay, partial payments, and payment plans.

Does Ratio have a client portal?

Yes. Every client gets a secure portal where they can view invoices, proposals, contracts, project progress, appointments, deliverables, and payment history. They can also set up autopay and manage their notification preferences.

How is Ratio different from HoneyBook or Dubsado?

Ratio offers a more flexible data model with change orders, milestone billing, and payment plans that competitors lock behind rigid templates. It includes AI-powered call intelligence that creates records from phone calls, and a Claude AI integration that lets you manage your business by conversation. Multi-workspace support for agencies is included in the Growth plan, while competitors charge premium prices for multi-brand.